Safety
Your safety is our first stop.
A driver in uniform with a visible ID is the strongest trust signal we have. Here is how TIN RIDE keeps every journey safe.
Verified operators
Every driver and rider is checked and approved before they carry a passenger.
Driver & vehicle ID
Uniformed operators with a visible ID card, a fleet number on every vehicle and a QR code you can scan to confirm who is driving.
Trip tracking
Trips booked through the app can be followed from pick-up to drop-off.
Emergency support
Help is a call away if anything goes wrong during your journey.
Emergency contacts
Save trusted contacts in the app so the right people can be reached quickly.
Customer support
Real people ready to help by phone and WhatsApp.
Rules on every ride
Displayed inside every TIN RIDE vehicle.
- Helmet for every bike passenger
- Fare agreed before the ride
- No phone calls while driving
- Passenger limits respected for every vehicle
- Report any issue to TIN RIDE support
The driver pledge
Signed by every operator at onboarding.
- I will drive carefully and obey traffic rules.
- I will agree the fare before the ride and never overcharge.
- I will treat every passenger with respect.
- I will keep my vehicle and uniform clean.
- I will carry my ID and wear my helmet or vest every day.
Ride safe. Ride TIN.
Book a ride or send a package today. Chat with us on WhatsApp or give us a call.